Privacy
Policy.

Cape Pave provides residential, commercial and industrial paving services in Cape Town.

Depending on how you interact with Cape Pave, we may collect the following information:

• Your full name
• Telephone or mobile number
• Email address
• Suburb or general property location
• Type of property
• Type of paving service required
• Approximate size of the paving area
• Preferred contact method
• Details supplied in your enquiry
• Quotation request information
• Photographs voluntarily uploaded
• Correspondence with Cape Pave

When you visit our website, certain technical information may also be collected automatically by our website, hosting provider, security systems or analytics services where these are enabled.

This may include your IP address, browser type, device information, referring website, pages visited and general website usage information.

Cape Pave may collect personal information when you:

• Complete a quotation form
• Complete a contact form
• Contact us by telephone
• Contact us through WhatsApp
• Send us an email
• Request a quotation
• Supply photographs
• Provide property information
• Engage Cape Pave for paving work
• Interact with our website

• Respond to your enquiry
• Contact you regarding a quotation
• Assess your paving requirements
• Arrange a site assessment
• Prepare quotations
• Provide paving services
• Communicate about requested work
• Maintain business records
• Process administrative requirements
• Process accounting requirements
• Improve our website
• Maintain website security
• Meet legal obligations

Our quotation form allows you to optionally provide a photograph of the area where paving or repair work may be required.

Photographs are requested solely to help Cape Pave better understand the nature of your enquiry or paving requirements.

Submitting a photograph does not grant Cape Pave permission to use that photograph for advertising, portfolio or social media purposes.

Where Cape Pave wishes to use customer-supplied photographs publicly, separate permission should be obtained where appropriate.

Our website provides links allowing visitors to contact Cape Pave through WhatsApp.

If you choose to communicate with us through WhatsApp, information you provide will also be processed through WhatsApp and its associated service providers and will be subject to their applicable privacy terms.

Cape Pave does not control how third-party communication platforms process information within their own systems.

Our website may use cookies and similar technologies required for normal website functionality.

Cookies are small data files stored on your device and may be used to:

• Enable website functionality
• Improve website performance
• Remember certain preferences
• Assist with website security
• Understand website usage
• Support analytics where enabled

You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We may share limited personal information with service providers where reasonably necessary for operating the website or providing our services.

• Website hosting providers
• Website maintenance providers
• Email service providers
• Cloud or data storage providers
• Accounting providers
• Administrative providers
• Authorised contractors
• Authorised suppliers
• Communication platforms
• Website security providers
• Analytics providers where enabled

We may also disclose information where required by law, court order, regulatory authority or another lawful obligation.

Some technology or service providers used by Cape Pave may store or process information outside South Africa.

Where personal information is transferred across borders, Cape Pave will take reasonable steps to ensure that the processing is handled in accordance with applicable requirements under POPIA.

Cape Pave takes reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

• Website security measures
• Access controls
• Password protection
• Software updates
• Hosting safeguards
• Restricted access to information

Cape Pave will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required for legitimate business, contractual, accounting or legal purposes.

Quotation and customer information may need to be retained for a period after an enquiry or completed job for business-record and warranty purposes.

When information is no longer reasonably required, it may be securely deleted, destroyed or de-identified where appropriate.

Subject to applicable law, you may request that Cape Pave:

• Confirm whether we hold your information
• Provide access to your information
• Correct inaccurate information
• Update incomplete information
• Delete information where permitted
• Destroy information where permitted
• Stop certain processing
• Record an objection to processing
• Withdraw consent where applicable

We may need to verify your identity before providing or altering personal information.

Cape Pave will not use personal information for unsolicited electronic marketing in a manner inconsistent with applicable law.

Where you have consented to receive marketing communications, you may withdraw that consent or unsubscribe at any time.

Our website may contain links to third-party websites or services.

Cape Pave is not responsible for the privacy practices, security or content of external websites. Visitors should review the privacy policies of those websites before providing personal information.

Cape Pave's website and paving services are not specifically directed at children.

We do not intentionally seek to collect personal information from children through the website without appropriate authorisation where such authorisation is required.

If you have a concern about how Cape Pave handles your personal information, please contact us first so that we can investigate the matter.

Cape Pave may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will be published on this website together with the date on which it was last updated.

For questions regarding this Privacy Policy or the personal information Cape Pave holds about you, please contact us.